Welcome to the official website of Horizon Industries Sdn. Bhd. We are committed to protecting your personal data and respecting your privacy in accordance with the Personal Data Protection Act 2010 (“PDPA”) of Malaysia and all applicable laws.

This Privacy Policy explains how we collect, use, disclose, store, and safeguard your personal data.

1. Introduction

Horizon Industries Sdn. Bhd. recognizes the importance of personal data protection. By accessing or using our website or services, you acknowledge and agree to the terms of this Privacy Policy.

2. Definition of Personal Data

“Personal Data” refers to any information relating to an identifed or identifable individual, whether directly or indirectly. This may include:

• Name
• Contact number
• Email address
• Postal address
• Company name
• Any information submitted through inquiry forms
• Any other information that you voluntarily provide to us

3. Collection of Personal Data

We may collect your personal data through the following methods:

3.1 Information Provided by You When you:

• Submit an inquiry via our website
• Contact us via phone, email, or other communication channels
• Participate in surveys, promotions, or marketing activities

3.2 Automatically Collected Information

We may automatically collect certain technical data when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited and browsing behavior

This information is collected using cookies and similar technologies to improve website functionality and user experience.

4. Purpose of Processing Personal Data

Your personal data may be processed for the following purposes:

• To respond to your inquiries or requests
• To provide customer support
• To improve our website, products, and services
• To send marketing or promotional materials (where consent is obtained, if required by law)
• To maintain internal records
• To comply with legal and regulatory obligations
• To ensure the security and integrity of our systems

We will only process your personal data for purposes that are necessary and lawful.

5. Disclosure of Personal Data

We may disclose your personal data to:

5.1 Service Providers

Third-party vendors or professional advisors who assist in website hosting, IT maintenance, marketing, or administrative support. These parties are contractually bound to protect your data.

5.2 Legal Authorities

Where required by law, court order, or governmental request.

5.3 Business Transfers

In connection with any merger, restructuring, or sale of business assets.

We do not sell or rent your personal data to third parties.

6. Data Security

We implement reasonable technical and organizational security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws and regulations.

8. Cross-Border Data Transfer

If your personal data is transferred outside Malaysia, we will take reasonable steps to ensure that the receiving party provides a level of protection comparable to that required under Malaysian data protection laws.

9. Your Rights

Under the PDPA, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Withdraw consent (where applicable)
• Limit or object to the processing of your data for marketing purposes

To exercise your rights, please contact us using the details below.

10. Updates to This Policy

Horizon Industries Sdn. Bhd. reserves the right to update or revise this Privacy Policy from time to time. Any changes will be published on this website.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Horizon Industries Sdn. Bhd.

Tel: 04-582 5111 / 04-582 3666